Returns & Exchanges

At Solis Global, we want you to be completely satisfied with your home essentials. If your purchase isn't a perfect fit for your space, you can return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing